Information Project Miscellaneous

User Manual - Upload Logfile

Specify A Contact Address

We strongly recommend to specify a contact address, even if you don't deem it necessary at first. We receive many logfiles without contact addresses, because the error message was not really important. But we can see from the logfile, that there are more problems, that makes X10Receiver.NET almost unusable, which is a great pity.

Of course, we will only use your contact address to reply and won't send you any more messages or give it to other persons.

Automated Logfile Upload

  • Open the tab "Help" in the main window of X10Receiver.NET v2.
  • Click "Upload log file" and follow the instructions.

Manual Upload

If the automated upload does not work, if you can't even start X10Receiver.NET or if your computer does not have an internet connection, you can also send us an e-mail with your logfile.

How to find the logfile:

  • Open the start menu and click "Run". Alternatively, you can press Windows+R on your keyboard.
  • Enter "%appdata%\X10Receiver.NET" (without the quotation marks, of course) and click OK.
  • A Windows Explorer window will be opened, that contains the file "x10.log" (the file is possibly only labelled "x10"). Please send us this file.